Meet & Assist Services

Experience a seamless journey through Dubai International Airport with our premium meet and assist services.

Your VIP Airport Experience

Our Meet & Assist service provides a personalized airport experience, helping you navigate through Dubai International Airport with ease and comfort. From the moment you arrive until you leave the airport, our professional staff will be by your side, ensuring a smooth and hassle-free journey.

Arrival Assistance

Our representative will meet you at the aircraft gate or air bridge, assist with immigration formalities, and help with baggage collection, making your arrival in Dubai smooth and efficient.

Departure Assistance

We'll assist you with check-in procedures, guide you through security checks, and escort you to your departure gate, ensuring you have a stress-free departure experience.

Transit Assistance

For passengers in transit, we provide assistance in navigating between terminals, locating lounges, and ensuring you make your connecting flight on time.

Our Meet & Assist Packages

Standard
$40 per person
  • Meet and greet at arrival/departure
  • Fast-track service
  • Porter service
  • Baggage assistance
  • Immigration assistance
  • Escort to transportation/gate
  • Lounge access
VIP
$225 per person
  • Lounge access (unlimited)
  • Meet and greet at arrival/departure
  • Fast-track service
  • Porter service
  • Baggage assistance
  • Immigration assistance
  • Escort to transportation/gate

How It Works

1

Book Your Service

Choose your preferred package and complete the booking form with your flight details and requirements.

2

Confirmation

Receive a confirmation email with your booking details and instructions for the day of service.

3

Meet Our Representative

Our staff will meet you at the designated location with a personalized name board.

4

Enjoy Seamless Service

Relax as our professional staff guides you through all airport procedures with ease and efficiency.

What Our Clients Say

The Meet & Assist service provided by Birdy Assist was exceptional. From the moment we landed in Dubai, their representative was waiting for us and guided us through immigration and customs with ease. It made our arrival stress-free and enjoyable.

Sarah Johnson

Sarah Johnson

United Kingdom

I was traveling with my elderly parents and was concerned about navigating Dubai Airport. Birdy Assist made it incredibly easy. Their staff was courteous, professional, and took care of everything. The VIP lounge access was a wonderful bonus!

Ahmed Salem

Ahmed Salem

Saudi Arabia

Ready to Experience Our Meet & Assist Service?

Book now and enjoy a seamless airport experience on your next trip to Dubai.

Book Your Service

Frequently Asked Questions

How far in advance should I book the Meet & Assist service?

We recommend booking at least 48 hours in advance to ensure availability. However, we do accommodate last-minute bookings subject to availability.

What happens if my flight is delayed?

Our team monitors flight schedules and will adjust accordingly if your flight is delayed. There's no need to inform us about minor delays as we track all flights in real-time.

Can I request a specific language-speaking representative?

Yes, we have multilingual staff available. You can request a specific language when making your booking, and we'll do our best to accommodate your preference.

Is the service available for all terminals at Dubai Airport?

Yes, our Meet & Assist service is available at all terminals of Dubai International Airport (DXB) and Al Maktoum International Airport (DWC).

Can I cancel or modify my booking?

Yes, you can cancel or modify your booking up to 24 hours before the scheduled service. Please contact our customer service team for assistance with changes or cancellations.