Birdy Assist | Smooth Journeys Ahead
This Privacy Policy outlines how we collect, protect, use, and share your personal information when you use our services, visit our websites, or otherwise interact with us. At Birdy Assist, we value the privacy of our users and are dedicated to safeguarding it in all respects. Please review this policy carefully to understand how your information is handled before using our website or communicating with us.
How We Collect Information
We will identify the purposes for which personal information is being collected at or before the time of collection.
Personal information is collected and used solely for the purposes specified by us or for other compatible purposes, unless we obtain your consent or are required by law.
We retain personal information only as long as necessary to fulfill the identified purposes.
Personal information is collected by lawful and fair means, with the knowledge or consent of the individual where appropriate.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and provide a more tailored experience.
Accuracy and Security
Personal data should be relevant, accurate, complete, and up-to-date for the purposes it is used. We implement reasonable security measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or modification.
Transparency
We will provide information to our customers about our policies and practices concerning the management of personal information. We are committed to adhering to these principles to ensure the confidentiality and integrity of personal data.
How We Collect Information
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely to fulfill those purposes specified by us and for other compatible purposes, unless we obtain consent or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Our website uses cookies for the sole purpose of improving your browsing experience.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary, should be accurate, complete, and up-to-date.
We will protect personal information using reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, or modification.
We will make available information about our policies and practices relating to the management of personal information.
Purposes for Which We Use Your Personal Data
We have set out below, in a table format, a description of all the ways we plan to use your personal data and the legal bases we rely on to do so. Where appropriate, we have also identified our legitimate interests.
Note: We may process your personal data for more than one lawful ground depending on the specific purpose. Please contact us for details on the specific legal grounds.
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
|---|---|---|
| To register you as a new customer | (a) Identity (b) Contact |
Performance of a contract with you |
| To process and deliver your order, including managing payments and recovering money owed | (a) Identity (b) Contact (c) Financial (d) Transaction |
(a) Performance of a contract (b) Necessary for legitimate interests (recovering debts) |
| To manage our relationship, including notifying you about changes to terms or privacy policies | (a) Identity (b) Contact (c) Usage (d) Profile (e) Marketing and Communications |
(a) Performance of a contract (b) Legal obligation (c) Legitimate interests (keeping records updated) |
| To enable you to partake in a prize draw, competition, or complete a survey | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract (b) Legitimate interests (studying customer use, business development) |
| To administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) | (a) Identity (b) Contact (c) Technical |
(a) Legitimate interests (business operations, IT services, network security, fraud prevention) (b) Legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Legitimate interests (studying customer use, business growth, marketing strategy) |
| To use data analytics to improve our websites, products/services, marketing, customer relationships, and experiences | (a) Technical (b) Usage |
Legitimate interests (customer segmentation, website updates, business development, marketing strategy) |
| To make suggestions and recommendations about goods or services that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
